Sanctioning procedure: Preliminary proceedings

Sanctioning procedure: Preliminary proceedings - 5314.

Proceedings prior to the possible initiation of a sanctioning procedure in the field of tourism.

The procedure does not allow electronic submission

Regional ministry: Consejeria De Cultura, Turismo Y Deporte
Governing board: Direc. General De Turismo Y Hosteleria (DIR3: A06035852)
Classification: Inspector
Subject(s): Tourism, leisure and free time
Starting way: Ex officio
Target: Citizens; Legal entities, self-employed persons and registered professionals; Administration and public employees
Subject to fees: No
Languages in which the procedure can be completed: Spanish
Allow power of attorney: Yes
Links to web pages with specific information
Type

No requirements have been defined

Deadline for submission

Open.

Submission deadline start date

Submission deadline end date

Periodicity

Continuous

Means of submission

Online and in person

Online submission: At the General Electronic Registry; Art. 14. 2 of the Law 39/2015, of 1 October, of the Common Administrative Procedure of the Public Administrations, establishes the obligatory nature of the electronic management for certain subjects as, for example, a) The juridical persons, b) Entities without legal personality, c) Those who carry out a professional activity for which compulsory membership is required, for the procedures and actions they carry out with the Public Administrations in the exercise of said professional activity. In any case, within this group, notaries and property and mercantile registrars shall be included. d) Those who represent an interested party who is obliged to relate electronically with the Administration, e) The employees of the Public Administrations for the procedures and actions that they carry out with them due to their condition of public employee, in the form in which it is determined by regulation by each Administration.
Place(s) for in-person submission: C/ Albert Einstein 4, 1ª planta, 39011 Santander.

It is not necessary to provide documentation

Instructor board: Complaints and Sanctions Section.
Attributive rule: Law of Cantabria 5/1999, of 24 March, on the regulation of Tourism in Cantabria.
Reports or opinions: No reports or opinions are required
Resolution entity: General Director of Tourism and Hospitality.
Attributive rule: Law of Cantabria 5/1999, of 24 March, on the Regulation of Tourism in Cantabria.
Maximum deadline for decision: -
Average deadline for decision: -
Effects of the administrative silence or inactivity of the Administration
Does it put an end to the administrative procedure?: No

Regulation applied: Law of Cantabria 5/1999, of 24 March, on the Regulation of Tourism in Cantabria.; Royal Decree 2199/1976, of 10 August, on complaints from customers in the establishments of tourist companies.

The procedure does not allow electronic submission

The 012 General Telephone Information Service will be available 24 hours a day, every day of the year, according to the following timetable:

Personal telephone attention by means of information agents, from 9:00 to 21:00 hours from Monday to Friday, excluding public holidays.
Mechanised attention, via voicemail, during other hours and on public holidays.
Incoming calls to the mailbox will be recorded and then, from the General Information Telephone 012, a response call will be made to the citizen to resolve his or her request for information.
For telephone calls from outside the Autonomous Community of Cantabria you can dial 942 395 563 (from abroad +34 942 395 563); if you are calling from Cantabria, you can dial 942 395 562.
This service is only available in Spanish.