Communicate to the competent departments in matters of tourism the beginning, cessation or modification of data of the tourist mediation activity developed by travel agencies, reservation centers and professional organizers of congresses, by presenting the responsible declaration provided for in articles 6 and 8 of Decree 49/2011, of May 19.
General information
- Regional ministry
- Consejeria De Cultura, Turismo Y Deporte
- Governing board
- Direc. General De Turismo Y Hosteleria (DIR3: A06035852)
- Classification
- Authorizations, licenses, concessions and approvals
- Subject(s)
- Tourism, leisure and free time
- Starting way
- Interested
- Target
- Citizens
- Legal entities, self-employed persons and registered professionals
- Subject to fees
- Yes
- Fees
- Languages in which the procedure can be completed
- Spanish
- Allow power of attorney
- Yes
- Links to web pages with specific information
8017 START OF TOURISM MEDIATION ACTIVITY €32.5. In person (after printing the document generated from the Virtual Office on paper): At the Cantabria Government Bank, located at Paseo Pereda nº13 (Santander). At any office of the Collaborating Entities of the collection. Electronically: By card (with or without a digital certificate), through the Virtual Office. By direct debit (only with a digital certificate), at the Collection Collabor |
Requirements
The declaration of responsibility for the start, modification of data and cessation of the tourist mediation activity must be submitted in the terms provided for in articles 6 and 8 of Decree 49/2011, of 19 May.
Deadlines and submission
- Deadline for submission
The declaration of responsibility must be submitted before the start of the tourist mediation activity. Modifications in advance, modifications that affect the data provided or statements made at the beginning of the activity, presenting the appropriate responsible declaration for this purpose. And the cessation within a maximum period of one month, for the purposes of recording their deregistration in the General Register of Tourist Companies.
- Submission deadline start date
- 27/02/2007
- Submission deadline end date
- -
- Periodicity
- Continuous
- Means of submission
- Online and in person
-
- Online submission
- At the General Electronic Registry
- Art. 14. 2 of the Law 39/2015, of 1 October, of the Common Administrative Procedure of the Public Administrations, establishes the obligatory nature of the electronic management for certain subjects as, for example, a) The juridical persons, b) Entities without legal personality, c) Those who carry out a professional activity for which compulsory membership is required, for the procedures and actions they carry out with the Public Administrations in the exercise of said professional activity. In any case, within this group, notaries and property and mercantile registrars shall be included. d) Those who represent an interested party who is obliged to relate electronically with the Administration, e) The employees of the Public Administrations for the procedures and actions that they carry out with them due to their condition of public employee, in the form in which it is determined by regulation by each Administration.
- Place(s) for in-person submission
At the Registration Assistance Office of the General Directorate of Tourism located in the Science and Technology Park of Cantabria, C/Albert Einstein, 4º 1ª de Santander or in any of the established places referred to in article 134 of the Law of Cantabria 5/2018, of 22 November, of the Legal Regime of the Government, the Administration and the Institutional Public Sector of the Autonomous Community of Cantabria.
If the application is sent by post, it must be submitted in an open envelope so that the name of the office and the date, place, hour and minute of its admission by the postal staff are clearly stated at the head of the first page of the document, in accordance with the provisions of Article 31 of Royal Decree 1829/1999. of 3 December, which approves the Regulation regulating the provision of postal services insofar as it does not conflict with Law 43/2010, of 30 December, on the universal postal service, on the rights of users and the postal market.
If the application is submitted by a legal entity, it is mandatory to submit it electronically, through the Electronic Registry of Cantabria: https://rec.cantabria.es/rec/bienvenida.htm
Required documentation
START / MODIFICATION OF ACTIVITY TOURISM MEDIATION The tourist mediation company affirms, under its responsibility, that it complies with the requirements established in the current regulations to carry out the activity of tourist mediation in the terms reflected in this declaration, that it has the documents that prove it and that it undertakes to maintain compliance with them until the cessation of the exercise of said activity. Once the start of the tourist mediation activity has been communicated in due time and form, the Directorate-General responsible for tourism will grant the tourism mediation company, where appropriate, the corresponding identification code, and will register it, in any case, ex officio in the General Register of Tourist Companies of Cantabria. Word
Mandatory
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Processing and resolution
- Instructor board
- Tourist Activities Service.
- Attributive rule
Decree 49/2011, of 19 May, which regulates the activity of tourist mediation carried out by travel agencies, reservation centres and professional congress organisers in the Autonomous Community of Cantabria.
- Reports or opinions
-
- Inspection Report (elaboration deadline: 12 months).
- Resolution entity
- General Director of Tourism and Hospitality.
- Attributive rule
- Law 5/1999, of 24 March, on the Regulation of Tourism in Cantabria.
- Government Decree 49/2011, of 19 May, which regulates the activity of tourist mediation carried out by travel agencies, booking centres and professional congress organisers in the Autonomous Community of Cantabria.
- Maximum deadline for decision
- 12 Months
- Average deadline for decision
- 12 Months
- Effects of the administrative silence or inactivity of the Administration
- Initiation by request:
- According to applicable regulations
- Does it put an end to the administrative procedure?
- No
Appeals
- Type
Appeal.
- Board
Minister of Culture, Tourism and Sport.
- Deadline
- 1 month.
Regulations
- Regulation applied
-
- Decree 49/2011, of 19 May, which regulates the activity of tourist mediation carried out by travel agencies, reservation centres and professional congress organisers in the Autonomous Community of Cantabria.
-
- Law of Cantabria 5/1999, of 24 March, on Tourism Regulation in Cantabria.
-
- Decree 147/2015, of 15 October, which regulates the General Register of Tourist Companies of Cantabria.
Do you need help?
The 012 General Telephone Information Service will be available 24 hours a day, every day of the year, according to the following timetable:
- Personal telephone attention by means of information agents, from 9:00 to 21:00 hours from Monday to Friday, excluding public holidays.
Mechanised attention, via voicemail, during other hours and on public holidays. - Incoming calls to the mailbox will be recorded and then, from the General Information Telephone 012, a response call will be made to the citizen to resolve his or her request for information.
- For telephone calls from outside the Autonomous Community of Cantabria you can dial 942 395 563 (from abroad +34 942 395 563); if you are calling from Cantabria, you can dial 942 395 562.
- This service is only available in Spanish.