Sede Electrónica

In order to improve the quality of its services, the Administration of the Autonomous Community of Cantabria makes available to citizens a communication channel to present suggestions and complaints, which they deem appropriate, about the operation of the same.

All year round.

Online submission

At the General Electronic Registry

Art. 14. 2 of the Law 39/2015, of 1 October, of the Common Administrative Procedure of the Public Administrations, establishes the obligatory nature of the electronic management for certain subjects as, for example, a) The juridical persons, b) Entities without legal personality, c) Those who carry out a professional activity for which compulsory membership is required, for the procedures and actions they carry out with the Public Administrations in the exercise of said professional activity. In any case, within this group, notaries and property and mercantile registrars shall be included. d) Those who represent an interested party who is obliged to relate electronically with the Administration, e) The employees of the Public Administrations for the procedures and actions that they carry out with them due to their condition of public employee, in the form in which it is determined by regulation by each Administration.

Place(s) for in-person submission

• Complaints or suggestions may be made in person, by post and by electronic means.
• In person: At any registration assistance office, the location of which can be consulted at the following link: https://www.cantabria.es/web/atencion-a-la-ciudadania/registros or any of the means established in Article 134 of Cantabria Law 5/2018, of 22 November, on the Legal Regime of the Government, the Administration and the Institutional Public Sector of the Autonomous Community of Cantabria.
• Electronically: Through the General Electronic Registry of the Administration of the Autonomous Community of Cantabria at the electronic address "sede.cantabria.es". Or in the other electronic registers of any of the subjects referred to in Article 2.1 of Law 9/2015, of 1 October, on the Common Administrative Procedure of Public Administrations.

Decree 35/2025, of 12 June, which regulates Citizen Attention, the Complaints and Suggestions Procedure and the General Electronic Register in the Administration of the Autonomous Community of Cantabria.

Decree 35/2025, of 12 June, which regulates Citizen Attention, the Complaints and Suggestions Procedure and the General Electronic Register in the Administration of the Autonomous Community of Cantabria.