Formulation of complaints, requests, requests or communications in matters of gambling and public shows.
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Procedure through which complaints (which are not considered an appeal), requests for information (which are not based on transparency regulations) or other requests or communications from natural or legal persons in matters of gambling and public entertainment are processed.
General information
- Regional ministry
- Consejeria De Presidencia, Justicia, Seguridad Y Simplificacion Adtva.
- Governing board
- Direc. General De Seguridad Y Proteccion Ciudadana (DIR3: A06029675)
- Classification
- Authorizations, licenses, concessions and approvals
- Subject(s)
- Tourism, leisure and free time
- Starting way
- Ex officio, Interested
- Target
- Citizens
- Legal entities, self-employed persons and registered professionals
- Subject to fees
- No
- Languages in which the procedure can be completed
- Spanish
- Allow power of attorney
- Yes
- Links to web pages with specific information
Requirements
- Requirements
- No requirements have been defined
Deadlines and submission
- Deadline for submission
All year round.
- Submission deadline start date
- 16/04/2025
- Submission deadline end date
- -
- Periodicity
- Continuous
- Means of submission
- Online and in person
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- Online submission
- At the General Electronic Registry
- Art. 14. 2 of the Law 39/2015, of 1 October, of the Common Administrative Procedure of the Public Administrations, establishes the obligatory nature of the electronic management for certain subjects as, for example, a) The juridical persons, b) Entities without legal personality, c) Those who carry out a professional activity for which compulsory membership is required, for the procedures and actions they carry out with the Public Administrations in the exercise of said professional activity. In any case, within this group, notaries and property and mercantile registrars shall be included. d) Those who represent an interested party who is obliged to relate electronically with the Administration, e) The employees of the Public Administrations for the procedures and actions that they carry out with them due to their condition of public employee, in the form in which it is determined by regulation by each Administration.
- Place(s) for in-person submission
In accordance with the provisions of Article 16.4 of Law 39/2015, of 1 October, on the Common Administrative Procedure of Public Administrations, interested parties may submit their applications to the following Registers:
- In the electronic register of the Administration or Body to which they are addressed, as well as in the other electronic registers of any of the subjects referred to in Article 2.1.
- At Post Offices, in the manner established by regulations.
- At the diplomatic representations or consular offices of Spain abroad.
- At registration assistance offices.
- In any other established by the provisions in force.
Required documentation
Processing and resolution
- Instructor board
- Gaming and Entertainment Service.
- Attributive rule
Decree 106/2019, of 23 July, which partially modifies the Basic Organic Structure of the Ministries of the Government of Cantabria.
- Reports or opinions
- No reports or opinions are required
- Resolution entity
- According to regulations.
- Attributive rule
Decree 106/2019, of 23 July, which partially modifies the Basic Organic Structure of the Ministries of the Government of Cantabria.
- Maximum deadline for decision
- 3 Months
- Average deadline for decision
- 15 Months
- Effects of the administrative silence or inactivity of the Administration
- Positive
- Initiation by request:
- According to applicable regulations
- Initiation ex officio:
- Positive
- Does it put an end to the administrative procedure?
- No
- Subject to participation of certification partner entities
- No
- Certification Partner Entities
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Currently, there are no certification partner entities authorized to act in this procedure.
Appeals
- Type
According to each case:
- Appeal of Appeal.
- Appeal for Reversal or Administrative Litigation.
- Board
Minister of the Presidency, Justice, Security and Administrative Simplification.
- Deadline
- - 1 month for elevation. - 1 month for replacement. - 2 months for Administrative Litigation.
Regulations
- Regulation applied
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- Law 4/2022, of 24 June, on the Regulation of Gambling in Cantabria.
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- Law of Cantabria 3/2017, of 5 April, on Public Shows and Recreational Activities of Cantabria.
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- Law 39/2015, of 1 October, on the Common Administrative Procedure of Public Administrations.
Do you need help?
The 012 General Telephone Information Service will be available 24 hours a day, every day of the year, according to the following timetable:
- Personal telephone attention by means of information agents, from 9:00 to 21:00 hours from Monday to Friday, excluding public holidays.
Mechanised attention, via voicemail, during other hours and on public holidays. - Incoming calls to the mailbox will be recorded and then, from the General Information Telephone 012, a response call will be made to the citizen to resolve his or her request for information.
- For telephone calls from outside the Autonomous Community of Cantabria you can dial 942 395 563 (from abroad +34 942 395 563); if you are calling from Cantabria, you can dial 942 395 562.
- This service is only available in Spanish.