Provision of the Public Social Services System, which provides a neutral space in which to exercise the right to visit and communicate between the minor and his or her family with the aim of promoting the right to maintain a normalised relationship with both parents and their respective families.
General information
- Regional ministry
- Consejeria De Inclusion Social, Juventud, Familias E Igualdad
- Governing board
- Direccion Del Icass (DIR3: A06027807)
- Classification
- Benefits
- Subject(s)
- Social Services and Equality
- Starting way
- Ex officio
- Target
- Citizens
- Subject to fees
- No
- Languages in which the procedure can be completed
- Spanish.
- Allow power of attorney
- Yes
- Links to web pages with specific information
- Type
No links are included
Requirements
- Requirements
- Be indicated by the Service for the Care of Children, Adolescents and Family or by other bodies related to children and family.
- Have been referred from the judicial system.
Deadlines and submission
- Deadline for submission
It does not exist.
- Submission deadline start date
- -
- Submission deadline end date
- -
- Periodicity
- Continuous
- Means of submission
- Online and in person
-
- Online submission
- At the General Electronic Registry
- Art. 14. 2 of the Law 39/2015, of 1 October, of the Common Administrative Procedure of the Public Administrations, establishes the obligatory nature of the electronic management for certain subjects as, for example, a) The juridical persons, b) Entities without legal personality, c) Those who carry out a professional activity for which compulsory membership is required, for the procedures and actions they carry out with the Public Administrations in the exercise of said professional activity. In any case, within this group, notaries and property and mercantile registrars shall be included. d) Those who represent an interested party who is obliged to relate electronically with the Administration, e) The employees of the Public Administrations for the procedures and actions that they carry out with them due to their condition of public employee, in the form in which it is determined by regulation by each Administration.
- Place(s) for in-person submission
- General Registry of the ICASS, Paseo General Dávila 87, Santander.
- Registry of the Subdirectorate of Childhood, Adolescence and Family, c/ Canalejas 42, Santander.
- General Registry of the Government of Cantabria. C/ Peña Herbosa nº 29, 39004, Santander .
- Any other established in Article 134 of Law 5/2018, of 22 November, on the Legal Regime of the Government, the Administration and the Institutional Public Sector of the Autonomous Community of Cantabria.
Required documentation
Processing and resolution
- Instructor board
- Service of Care for Children, Adolescents and Family.
- Attributive rule
Law of Cantabria 8/2010, of 23 December, on the guarantee of rights and care for children and adolescents.
- Reports or opinions
- No reports or opinions are required
- Resolution entity
- Director of the Cantabrian Institute of Social Services.
- Attributive rule
Law of Cantabria 8/2010, of 23 December, on the guarantee of rights and care for children and adolescents.
- Maximum deadline for decision
- 3 Months
- Average deadline for decision
- 3 Months
- Effects of the administrative silence or inactivity of the Administration 7
- Negative
- Initiation ex officio:
- Negative
- Does it put an end to the administrative procedure?
- No
Appeals
- Type
Appeal.
- Board
Minister of Social Inclusion, Youth, Families and Equality.
- Deadline
- 1 month.
Regulations
- Regulation applied
-
- Law of Cantabria 8/2010, of 23 December, on the guarantee of rights and care for children and adolescents.
-
- Decree 58/2002, of 30 May, which develops the procedures relating to the protection of minors and adoption and regulates the Register of Protection of Children and Adolescents.
Do you need help?
The 012 General Telephone Information Service will be available 24 hours a day, every day of the year, according to the following timetable:
- Personal telephone attention by means of information agents, from 9:00 to 21:00 hours from Monday to Friday, excluding public holidays.
Mechanised attention, via voicemail, during other hours and on public holidays. - Incoming calls to the mailbox will be recorded and then, from the General Information Telephone 012, a response call will be made to the citizen to resolve his or her request for information.
- For telephone calls from outside the Autonomous Community of Cantabria you can dial 942 395 563 (from abroad +34 942 395 563); if you are calling from Cantabria, you can dial 942 395 562.
- This service is only available in Spanish.